Privacy Policy

1. Who is responsible for the data

DomaineGoat LLC, a company registered in Panama, runs Gloamport and decides what is recorded. Gloamport is run by DomaineGoat LLC, a company registered in Panama, and Panamanian law is the law it answers to. Each datacenter is also bound by the law of the country where it stands. Questions about this policy go to [email protected].

2. Logs

No connection logs and no traffic logs are kept, and no IP address of a visitor or a customer is stored, on this website, in the dashboard or on the servers.

The network equipment of each datacenter belongs to the datacenter and is outside what we operate.

3. Records we hold

What we hold is only what billing and running a VPS need: the account number, and an email if you added one; each top-up and order (amount, coin, network, transaction ID, date); and for each VPS its plan, term, city, image, SSH public key, IP addresses and dates, plus the temporary root password set when no key was given, which stops working once you change it. The network equipment of each datacenter belongs to the datacenter. Records are handed over only on an order of a Panamanian court.

• Account: the account number, and the email address if you added one.
• Money: the amount, coin, network, transaction ID and date of each top-up and each order.
• Each VPS: plan, term, city, image, SSH public key, IP addresses and dates; and, when you gave no key, the temporary root password, which stops working once you change it.

For each payment we keep what matching it requires: the amount, the coin, the network, the transaction ID and the date. A Monero payment is checked in our own wallet with its view key, because a public explorer shows neither the sender nor the amount.

4. What we never collect

An order asks for three things: a plan, a coin and, only if you want one, an email address. There is no name field, no postal address, no phone number, no card and no identity document anywhere in the process. No identity check, now or later: no ID upload, no selfie, no proof of address, no card and no phone number.

We hold no copy of your disk. No plan includes backups: keep your own copy of anything you cannot lose.

5. Cookies and browser storage

No analytics and no advertising trackers are used on the website. The dashboard stores its session in your browser so that you stay signed in, and that is its only use of browser storage.

6. What each coin reveals

Monero hides the sender, the receiver and the amount of a payment by default. Bitcoin, USDT and the other coins are public ledgers: anyone who links an address to you can see what it paid and when.

A public explorer shows a Bitcoin, USDT or other transparent-ledger payment together with its sender, receiver, amount and date. A Monero payment is not readable that way, which is why we check it in our own wallet with its view key. Monero keeps a payment off the public record, but not out of your account: Gloamport still links your orders, the IP addresses of your VPS and the transaction ID you declare to your account number.

Pay from a wallet you control when the sender matters: coins sent from an exchange account carry the exchange's records of you. More on the choice is in How do I buy a VPS with Monero (XMR)?.

7. Payment wallets and screening

Payments go to wallet addresses that Gloamport holds itself. No third-party payment processor sits between you and us, so no payment company receives your order details or your transaction.

Before a payment is credited, the address that sent it is checked against public sanctions lists of blockchain addresses whenever its blockchain makes that address public; money from a listed address is never credited.

8. The optional email address

An email is never required. If you add one, it serves two purposes: sending a forgotten account number back to you, and answering when you write to support. Write the account number down somewhere safe: it is the one key to the account. With an email on file, a forgotten number can be sent to that address; without one, nobody at Gloamport can bring it back.

9. How the data is used and who sees it

Records are used to match payments, to build and renew VPS, to answer support and to apply the acceptable-use policy. We do not sell them and do not use them for advertising.

The datacenter that hosts a VPS sees what its own equipment sees. No payment company receives your order, because no third-party processor is involved. Records are handed over only on an order of a Panamanian court.

10. How long records are kept

Account and payment records stay while the account exists, because the balance never expires. A VPS record is kept for the life of the VPS. When a VPS ends unpaid, its disk is wiped after 7 days, as the terms say. A temporary root password stops working as soon as you change it.

11. Your choices

• Add an email to the account whenever you like, or never.
• Change the root password or swap your SSH key at any time.
• Delete a VPS and its disk is wiped.
• Ask for a record to be corrected by writing to [email protected]; support will tell you what can be changed, since payment records tie to transactions that already happened.

A person without an email on file cannot be identified by support, so a request needs to show control of the account, for example by describing a VPS on it.

12. Security

Your own security matters as much as ours: keep the account number secret, use an SSH key rather than a password, and Nobody from our team will ever ask for your account number, your root password or your private SSH key, by email or in a chat.

13. Age

Accounts are for people aged 18 or over. We do not knowingly keep data about anyone younger.

14. Changes and contact

A change to this policy is dated at the top and applies from that day. For privacy questions write to [email protected]; A person answers support emails within 12 hours, seven days a week, including help with SSH keys, reinstalls and firewall rules.