Quick answer
Does Gloamport give refunds?
Gloamport refunds to your balance, not your wallet: a VPS that cannot be built returns its full price, and a VPS that goes down for good returns each lost day. Crypto is paid out in one case only: the unspent part of a top-up made to reach the $25 minimum, within 30 days, in USDT or USDC.
In brief
- Not built: the full amount goes back to your balance, and you can order again from it.
- Out of service: each day the VPS could not run goes back to the balance once support confirms it.
- Paid out in crypto: only the unspent part of a top-up made to reach the minimum, on request within 30 days, in USDT or USDC.
- Balance: never expires and renews any VPS.
- Deleting a VPS: its remaining days are lost, so let a term run out instead of deleting early.
What happens to your money in each case?
Each case below is written in Gloamport's refund rule and shown as such in the client area.
| Case | What comes back | Where it goes |
|---|---|---|
| The VPS cannot be built | The full amount of the order | Your balance |
| The VPS goes down and support cannot restore it | Each day it was out of service | Your balance |
| Top-up made only to reach the minimum | The unspent part, on request within 30 days of payment | Paid out in USDT or USDC |
| You delete a VPS before its term ends | Nothing: the days left are deleted with it | — |
| You stop renewing | Nothing to refund; the VPS stops at the end of its term | Disk kept 7 days, then wiped |
| Any other balance | Not paid out, unless a law requires it | Stays on your balance |
Why does Gloamport refund to the balance?
A Gloamport account holds no name, no card and often no email, so the balance is the one place money can go back to without asking who you are. Paying crypto out would mean asking for an address and checking that it belongs to the account holder. If a VPS cannot be built, or goes down and support cannot restore it, each day it was out of service goes back to your balance. The balance never expires. Top-ups are not paid back out unless a law requires it, except the part paid only to reach the minimum top-up, which is returned on request in USDT or USDC within 30 days of payment if it is still unspent.
The balance itself does not run out: Credit on your balance does not expire and renews any of your VPS. When a top-up is only made to reach the minimum, the unspent part comes back on request within 30 days of payment, in USDT or USDC. The rest of a balance is not paid out unless the law requires it. Credit left after a refund can renew a VPS, pay for a larger plan or buy a second one. The legal wording is on the refund policy.
How does the minimum top-up refund work?
If a top-up was larger than your order only because of the $25 minimum, the difference can be paid back in USDT or USDC within 30 days of payment, as long as it is unspent. Take Ember for 3 months at $22.44: you top up $25, the order takes $22.44, and the rest is the refundable part.
To ask for it, open a ticket from the client area within the 30 days, with the top-up reference and a USDT or USDC address and network. According to Gloamport's survey of 10 November 2026, 21 of 42 active crypto VPS hosts accepted USDT, so most buyers already hold a wallet that can receive it. How the minimum works is explained in How do I top up my Gloamport balance with crypto?.
How do you stop paying without losing money?
Turn auto-renew off on the server page and let the term run to its end; deleting early forfeits the days left.
- Open the server in the dashboard.
- Turn off Auto-renew from my balance. The page then says the server is suspended at the end of the paid days.
- Copy off anything you want to keep. No plan includes backups: keep your own copy of anything you cannot lose.
- At the end of the term the VPS stops; its disk is kept for 7 days, then wiped.
If you want the disk cleaned before that, How do I wipe my VPS before cancelling it? gives the commands. Terms and their prices are on How much does a Gloamport VPS cost?.
Refunds: common questions
Is there a money-back period at Gloamport?
No. Gloamport has no trial and no money-back period; refunds cover a VPS that cannot be built, days a VPS was down, and the unspent part of a minimum top-up.
Can I get my balance back in Monero?
No. The one payout Gloamport makes, the unspent part of a minimum top-up, is sent in USDT or USDC. Everything else stays on the balance.
What if I cancel a 12-month term after 2 months?
Gloamport does not refund unused months. Turn auto-renew off so the next term is not charged; deleting the VPS early deletes the days left.
How do I claim days for an outage?
Open a ticket with the server ID. When support confirms the VPS was out of service and could not be restored, Gloamport returns each lost day to the balance.
Does the balance expire?
No. Gloamport balance credit never expires.
Verdict
- Expect balance credit, not a crypto refund: Gloamport returns failed orders and outage days to the balance, which never expires.
- Claim the minimum top-up remainder within 30 days if you need it back in USDT or USDC, and turn auto-renew off rather than deleting a VPS early.
Start small, keep the rest on your balance
Dusk at $10.50 a month on 3 months; credit left over never expires.